Privacy Policy

1. Information collected and how

The Company collects the following through the enquiry form on this website. Information is collected only when a user enters and submits it; no automatic collection tools are operated.

Required

Name, company, email address, enquiry content

Optional

Phone number, enquiry type

Method

Website enquiry form

2. Purpose of processing

The Company does not use personal information for any other purpose. Where the purpose changes, consent is obtained in advance. Marketing communications require separate consent.

• Responding to and discussing your enquiry
• Providing product and solution material, and arranging technical evaluation (PoC)
• Maintaining a record of the enquiry and following up

3. Retention period

Information is retained for three years from collection and then destroyed without delay. Where a commercial relationship is established, records are kept for the period required by law.

Enquiry records

Three years from collection

Contract and transaction records

As required by the Act on Consumer Protection in Electronic Commerce

4. Outsourcing and cross-border transfer

The Company outsources enquiry-form processing as follows. The processing server is located outside the Republic of Korea.

Processor

Formspree, Inc. (United States)

Items transferred

Name, company, email address, phone number, enquiry content

Destination country

United States

Timing and method

Transmitted over the network when the form is submitted

Purpose

Receiving the enquiry and delivering it to Company staff

Retention

Until the outsourcing agreement ends or the purpose is fulfilled

5. Your rights

You may request access, correction, deletion or suspension of processing of your personal information at any time. Contact us at the address below and we will act without delay.

• You have the right to refuse consent to the collection and use of your personal information.
• If you refuse consent to the required items, we may be unable to receive or respond to your enquiry.

6. Destruction

Once the retention period has passed or the purpose has been fulfilled, information is destroyed without delay. Electronic files are permanently deleted by irrecoverable means; printed material is shredded or incinerated.

7. Security measures

• Minimising the number of staff handling personal information and managing access rights
• Encryption in transit (HTTPS)
• Access control for systems processing personal information

8. Data protection officer

For enquiries, complaints or remedies relating to the processing of personal information, please contact:

Officer

Gyuyoung Hwang (Global CEO)

Email

sales.kr@dstek.co

Phone

+82 70 8648 2728

9. Remedies

If you need to report or seek advice about a personal information infringement, you may contact:

• Personal Information Infringement Report Centre (privacy.kisa.or.kr / 118)
• Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
• Supreme Prosecutors’ Office Cyber Investigation Division (www.spo.go.kr / 1301)
• National Police Agency Cyber Bureau (ecrm.police.go.kr / 182)

10. Changes to this policy

Where this policy is added to, amended or removed, notice will be given on this website at least seven days before the change takes effect.